Our Commitment to Cleanliness

We want you to know that we’re doing our part to help our guests stay safe by thoroughly cleaning and disinfecting frequently touched surfaces (light switches, doorknobs, cabinet handles, remotes, etc.) before you check-in … Enjoy your stay!

The safety of our guests is always our highest priority. Here’s what we’re doing to ensure that our holiday homes meet the latest guidance on hygiene and cleaning (these health and safety measures include but are not limited to):

Up-to-date with latest guidelines

We’re actively monitoring the situation based on updates from the World Health Organization, and the Department for Health, and will continue to respond based on the best advice of the government, public health authorities, and medical professionals.

Quality Assurance & Maintenance

Inspected property for compliance with cleaning, safety and maintenance protocols prior to each guest arrival. Ensuring the overall health, safety and quality of each property with routine preventative maintenance, including appliances and smoke and CO detectors.

EPA-registered cleaning products

All our products meet EPA’s (Environmental Protection Agency) criteria for use against the virus that causes COVID-19.

Our Housekeepers

Our team of housekeepers follow protocol and always look for ways to improve upon their work.

Linen and Bedding

All linens, towels and laundry are cleaned at high temperature in accordance with health guidelines. We eliminate excess contact and minimize the potential spread of germs by bagging dirty linen during transport.

Cleaning and Disinfecting

Disinfected and sanitized high-touch surfaces at our holiday homes. This includes wiping down items that guests, owners and service providers come into contact with, including keys, doorknobs, tabletops, appliances, electronics, and light switches. As well as sanitized soft surfaces and upholstery.

PPE

All housekeepers wear protective masks and gloves when cleaning our holiday homes.

Re-washed Dinnerware

Housekeepers re-wash all dinnerware, including plates, glasses, coffee cups and cutlery, between arrivals.

Precautions to take to avoid Coronavirus

We’ve taken all of the necessary precautions to disinfect and keep our property squeaky clean!

  • Wash your hands with soap and water regularly and use hand sanitizer
  • Cover your nose and mouth when sneezing with a tissue
  • Don’t touch your face, nose, and mouth when your hands are not clean
  • Minimize physical contacts such as handshakes and hugs
  • Avoid contact with people who are unwell
  • If you’re experiencing any symptoms of a fever or cough, or have difficulty breathing, seek medical care immediately.
  • Open windows to allow air circulation
  • Disinfect frequently used items such as mobile phone and laptops
  • Avoid crowded places and travelling on public transport if you are sick or unwell